SHIPPING AND RETURNS

All products are still being shipped as quickly as possible, however please note that due to the current COVID-19 pandemic, shipping delays beyond our control may occur.

If your order is going to be late for any reason, we'll do our best to let you know. If it's going to be really late, we'll make it up to you somehow, we promise.

We appreciate your understanding at this time and we thank you for your patience. If you have any questions or concerns.
 

 

Tracked shipping is a flat-rate for all orders and is calculated on business days as follows:
 

 

 

 

 

 

Any further queries regarding your order, please feel free to email us at orders@moohoo.com.

 


Returns

We want our customers to absolutely love your cosmetics! If an item is defective or incomplete, please contact us at orders@moohoo.com or call us on +61 413 762 109. For health and safety reasons, we will only be able to offer a refund or exchange on unused items. Once the return is processed, we will credit your original form of payment. Please note, that your banking institution may require additional days to process and post the transaction to your account.

If you were gifted a Moohoo product, we will need proof of purchase in the form of a receipt prior to a refund being issued.
 

USA 

AUD $7.00 [3-5 days]

CANADA

AUD $11 [2-10 days]

UK, AUS, NZ, JP

AUD $11.00 [7-14 days]

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" From acorns grow huge majestic oak trees! It stars with a dream in mind, then a need to act on it.... "

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clean & green

All formulas are exclusively produced in Canada to optimal manufacturing standards. We only use the finest vegan ingredients to ensure the highest quality possible. 

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gluten free

All our products are created with gluten-free ingredients. Our consideration is for the many people out there that may have a reaction and are sensitive to gluten.

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100% natural

All the products from Moohoo websites are made from natural resources. that is why Moohoo's products are always very fresh and healthy

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cruelty free

No animal testing is performed on either our finished products or ingredients. We don’t test our products or ingredients on animals. Our suppliers don’t test ingredients on animals